Terms and Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the Pure Whisky website (“Site”) or purchasing products from Pure Whisky (“we”, “us”, or “our”).

By accessing or using the Site and/or making a purchase, you agree to be bound by these Terms. If you do not agree, you must not use our Site or purchase any products from us.

1. Eligibility

By using our Site or placing an order, you confirm that you are at least 18 years old (or of legal drinking age in your country of residence) and legally capable of entering into binding contracts under applicable law.

2. Product Information and Pricing

We make every effort to ensure that product descriptions, images, and pricing displayed on our Site are accurate and up to date.

However, errors may occasionally occur. If we discover an error in the price or details of a product after you have placed an order, we will notify you as soon as possible. You may then choose to proceed with the order at the correct price or cancel it for a full refund.

We reserve the right to correct any inaccuracies or omissions at any time without prior notice.

3. Orders and Acceptance

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Stock availability
• Pricing or product information errors
• Inappropriate, offensive, or fraudulent activity

If your order is cancelled after payment has been made, we will issue a full refund promptly.

4. Payment

We accept a variety of secure payment methods. By placing an order, you confirm that:

• You are authorised to use the selected payment method, and
• You authorise us to charge your order total (including taxes, delivery, and handling fees) to that method.

Payment must be received in full before your order is dispatched.

5. Delivery

We aim to deliver your order within the estimated timeframe displayed at checkout.

While we always strive to meet these estimates, delivery times are not guaranteed and may be affected by factors beyond our control, including courier delays, weather conditions, or other unforeseen circumstances.

Pure Whisky is not liable for any loss, cost, or damage arising from delayed delivery.

6. Returns, Refunds, and Exchanges

Please refer to our separate Returns Policy for full details on returns, refunds, and exchanges.

7. Intellectual Property

All content on the Pure Whisky Site — including text, images, logos, graphics, and software — is the property of Pure Whisky or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, or use any content from our Site without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Pure Whisky shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages, including (but not limited to) loss of profits, data, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Site
• The cost of substitute goods or services
• Unauthorised access to your data or communications
• Any statements or conduct of third parties on the Site
• Any other matters relating to your use of the Site or our products

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence, or for any other liability which cannot be excluded by law.

9. Indemnity

You agree to indemnify and hold harmless Pure Whisky, its affiliates, employees, and agents from and against any claims, losses, liabilities, or expenses (including legal fees) arising from your breach of these Terms, your violation of any law, or your infringement of third-party rights.

10. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on this page, and any updates will take effect immediately upon posting.

Your continued use of the Site constitutes acceptance of any revised Terms.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact our team via our Contact page.